Last updated: 29th of January 2025
This Privacy Policy outlines our policies and procedures for handling the information we collect when you use our website, services, software, content, and other products and services (collectively, the "Services") offered by wishhush and its subsidiaries and affiliates. We believe that the privacy of our users is of utmost importance and we aim to use Personal Information (as defined below) in accordance with this Privacy Policy. Our Terms of Service, available at https://mysnapface.com, include this Privacy Policy by reference. If you use our Services, you confirm that you have read, understood, and agreed to this Privacy Policy and the Terms of Service, and that you are at least 18 years old. If you do not agree to this Privacy Policy, please do not access or use our Services.
What We Mean by Personal Information
This Privacy Policy defines "Personal Information" as any information related to an individual that can directly identify them or can be combined with other information from any source to identify them.
Information We Collect
Information You Provide To Us
We collect information directly from you when you use the Services or communicate with us. This may include when you (i) visit the Site, (ii) register for an Account, (iii) access the Services through social networking sites or third party services, (iv) subscribe to newsletters, (v) make a purchase on the Site, (vi) invite friends to join the Services or share the Services on social networking sites, (vii) request technical support, (viii) participate in online Services where Personal Information is required, (ix) sign up for a newsletter, or (x) contact us through the Site or other communication channels. Providing requested information is optional, but may restrict your use or access to the Services.
The information that may constitute Personal Information, which you provide to us directly, may include, but is not limited to:
• Information you provide when making a purchase or transaction on the Services, such as your name, email, and any additional information you choose to provide;
• Information you provide when registering an Account as a wisher, such as your name, email, and any additional information you choose to provide;
• Information you provide through email or the "Contact" section on the Site or by using the contact details provided on the Site, such as your name, email, inquiry, and any additional information you choose to provide;
• Information you provide through our support channels, including social media profiles, order information, and any additional information you choose to provide;
• Information you provide when subscribing to our newsletters and updates, including your email, the topic you wish to receive updates on, and any additional information you choose to provide. You can always unsubscribe from these emails by following the instructions included;
• Limited transaction and payment data (not including PCI data); and
• Any other information you choose to share with us, such as Personal Information related to job applications.
In addition, we may keep a record of any correspondence if you contact us. If another user provides us with your email address, we may send you a message, but we will only use your email to send that user's message unless you give us your information directly.
Automatically Collected Information
The majority of the data we obtain from the Site and Services is technical and gathered automatically through various software-based technologies like application programming interfaces, software development kits, and cookies. This data may be considered Personal Information when combined with other information. The data that is automatically collected may include, but is not limited to:
We automatically collect and process technical data through software-based technologies such as application programming interfaces, software development kits, and cookies. This data may include, but is not limited to:
Usage data: such as search terms and viewed pages
Network and internet information: such as URLs, IP addresses, bounce rates, and location information
Information collected through cookies: for more information, see the "How We Use Cookies and Other Technologies" section below
The Site includes Google Analytics, which uses cookies to collect and store data such as visit time, viewed pages, time spent on each page, IP address, and device operating system. To opt out of Google Analytics, you can use a browser plugin provided by Google at http://www.google.com/ads/preferences/plugin/.
Information You Post on the Services
The Services may include chat, forum, or bulletin board tools for wishers, as well as the ability to create customized profiles with avatars, cover pictures, and other information. Any information that you share using these tools will be visible to the general public. wishhush is not responsible for maintaining the privacy of any information that you choose to disclose to others using these functions. We advise you to exercise caution when sharing Personal Information via these tools and to refrain from sharing information that could be used to identify or locate you. We strongly discourage posting any information that you do not want to share with the public.
However, if you provide your email address to receive gift funds from your wish list, it will not be visible to the general public or to the gifter..
Sharing Information on Third Party Websites or through Social Media Services
The Services may provide links to third party websites and social media services where you can post comments, stories, reviews, or other information. Your use of these third party websites and social media services may result in the collection or sharing of information about you by these entities. We recommend that you review the privacy policies and settings on these third party websites and social media services to understand the information that may be collected, used, and shared by them.
How We Use Cookies and Other Technologies
To enhance your experience on the Site and the Services, certain features may require the use of "cookies" - small text files stored on your device's hard drive. We use cookies to analyze which pages are accessed and which features are frequently used, which enables us to continuously improve the Site to better meet your needs.
The different categories of cookies and your options for managing cookie settings are outlined below:
Functionality cookies: These allow our Sites to remember information you enter or choices you make, such as your username, language, or region, and provide enhanced, more personalized features. They also enable you to optimize your use of the Site after logging in. Additionally, they can be used to remember changes you make to text size, fonts, and other parts of web pages that can be customized. To personalize your visit, we may use local shared objects (Flash cookies) to store your preferences or display content based on your Site activity.
If you wish to learn how to disable functionality cookies using your browser settings, you can click on the provided link. Additionally, you can click on the other link to find out how to manage privacy and storage settings for Flash cookies.
In addition to cookies, we and our service providers may use other tracking technologies such as "pixel tags," "web beacons," "clear GIFs," or similar means in connection with the Services and HTML-formatted email messages. These technologies allow us to track user actions, measure the effectiveness of marketing campaigns, and compile aggregate statistics about Site usage and response rates.
Use of Collected Information
We utilize the information you provide to us for various purposes including (i) facilitating our legitimate interests in providing the Services, such as collecting payments for paid features, (ii) managing your use of the Services and any associated Accounts, (iii) customizing your experience, (iv) communicating Service announcements or informing you of new releases and features, (v) providing additional information and offers from us or third parties that we believe may be of interest, such as newsletters or marketing materials, (vi) performing tasks on behalf of third parties, such as payment processors or advertising partners, (vii) enforcing our Terms of Service, (viii) resolving disputes between users or between users and us, (ix) complying with legal requirements or processes, (x) furthering our legitimate interests in protecting the Services, our users, or the public, and (xi) contacting you to solicit feedback about the Site and Services.
Additionally, the information collected automatically is used to (i) further our legitimate interests in monitoring and analyzing the use of the Services and for the technical administration of the Site, (ii) enhancing the Site and Services, (iii) generating useful data and information about the interests, characteristics, and website use behavior of our users, and (iv) verifying that users meet the criteria required to process their requests.
Third Parties We Share Personal Information With
We may share Personal Information that you provide to us or that we collect automatically through the Site and Services with the following types of third parties:
Service providers, such as payment processors, web hosting and data storage service providers, marketing service providers, and communications service providers, who assist us in delivering and improving the Services;
Public authorities, such as law enforcement, if we are legally obligated to do so or if we need to protect our rights or the rights of others;
Our subsidiaries and affiliates, or a subsequent owner, co-owner, or operator of the Site and/or the Services and their advisors in connection with corporate transactions such as mergers, sales, or bankruptcy proceedings;
Third parties that are involved in our operations, such as our ordering staff, advisors, consultants, or others who help us provide our services.
Links to Other Websites
We may provide you with access to content or services from other websites through links on our Site. These links may be presented in a way that allows us to track whether they have been clicked. Additionally, you may choose to link your Account to your social media or other accounts, such as Google, in accordance with your Account settings and the policies of these third parties. However, please note that this Privacy Policy applies only to our Site and Services and we do not have control over the privacy policies of third-party services or websites that provide information or links from our Site or Services. Your interactions with these third-party services are governed by their respective privacy policies. These other sites and services may use their own cookies or files on your browser, collect data, or request Personal Information from you. Each website and service has different policies regarding the use and disclosure of Personal Information, and access to any third-party website is subject to their privacy policy. We recommend that you review the privacy policies and terms of these third parties before using their services.
Security
At wishhush, we value the privacy and security of our users' Personal Information and take appropriate measures to protect it. We employ industry-standard security technologies and procedures to safeguard your Personal Information from unauthorized access, use, or disclosure. Additionally, we provide our employees with privacy and security training. However, we cannot assure that unauthorized third parties will never be able to access or use your Personal Information for illegitimate purposes, nor do we guarantee that your Personal Information or private communications will always be protected from unauthorized use or disclosure.
Do Not Track Signals and Similar Mechanisms
Some web browsers have a feature that allows users to send "do-not-track" signals to websites. However, there are differences in how web browsers incorporate and activate this feature, so it is not always clear whether users intend for these signals to be transmitted, or whether they are even aware of them. At the moment, we do not take any specific actions in response to these signals.
Managing Your Privacy
We store your data on your behalf and for your benefit. If you need to correct or terminate your Account information, you can follow the instructions provided on the Services or send an email to hello@mysnapface.com for further assistance and to request a copy of your Account data as a wisher. In case you cancel your Account or request us to delete your information, we will limit our access to your Personal Information and will delete information accessible to us within 14 business days after receiving your request.
Your Rights
We value your rights with regards to Personal Information and take measures to ensure that you can exercise these rights in accordance with the relevant laws. You may contact us at hello@mysnapface.com to request access, review, erasure, withdrawal of consent, or objection to or restriction of processing of Personal Data we collect about you. We will promptly evaluate all such requests in line with the relevant laws. Additionally, depending on your location, you may have the right to file a complaint with a supervisory authority or regulatory agency if you believe we have breached any of your rights concerning Personal Information. Before doing so, we encourage you to reach out to us at hello@mysnapface.com so that we have the opportunity to directly address your concerns.
Your GDPR and California Privacy Rights
Our goal is to adhere to all relevant privacy and data security laws, such as the General Data Protection Regulation (GDPR) of the European Union and the California Consumer Privacy Act of 2018 (CCPA). At present, we do not divulge your Personal Information to third parties for their direct marketing purposes. If we modify our practices in the future, we will introduce an opt-out policy as mandated by California laws. If the GDPR or CCPA applies to you, you may have certain rights that you can exercise, which are outlined below:
Requests to Know
If the GDPR or CCPA applies to you, you may have the following rights which you can exercise:
The right to know the categories of Personal Information that we have collected about you.
The right to know the categories of Personal Information that we have sold or disclosed for a business purpose.
The right to know the categories of sources from which we have collected Personal Information about you.
The right to know the business or commercial purposes for selling or collecting Personal Information about you.
The right to know the categories of Personal Information sold or shared about you, as well as the categories of third parties to whom the Personal Information was sold, by category of Personal Information for each party to whom Personal Information was sold.
The right to know the specific pieces of Personal Information that we have collected about you.
You can make a request to know using one of the methods outlined in the "Methods for Submitting Consumer Requests and Our Response to Requests" section. Our response to your request may be delivered to you electronically or by mail, and we are only required to respond to such requests twice within a 12-month period.
As a California resident, please note that we do not sell your Personal Information, and we have not done so in the past 12 months. Therefore, we have not provided a "Do Not Sell My Personal Info" link on our Site. In the event that our practices change, we will update this Privacy Policy and take all necessary steps to comply with relevant laws. However, we do disclose Personal Information for business purposes as detailed in the "Third Parties We Share Personal Information With" section above.
Requests to Delete
If you wish to have your Personal Information deleted, you have the right to request it from us. We will comply with this request unless we are legally required or authorized to keep the information. You can submit a verified request to delete your Personal Information using one of the methods described below in the "Methods for Submitting Consumer Requests and Our Response to Requests" section.
Authorized Agents
If you are unable to make requests on your own behalf, you may designate an authorized agent to do so for you. To do this, you must provide written permission to the agent to submit a request on your behalf. We may also require that you verify your identity directly with us. Alternatively, an authorized agent who has been granted power of attorney under the Probate Code sections 4000-4465 may also submit a request on your behalf.
Methods for Submitting Consumer Requests and Our Response to Requests
You may submit a request for access and requests to delete Personal Information about you via:
https://mysnapface.com/
via email at hello@mysnapface.com
After receiving your request, we may need to ask for additional information to verify your identity. This information will only be used for the purpose of verifying your identity and not for any other purpose.
We will acknowledge receipt of your request within 14 days and respond within 45 days, as long as we are able to verify your identity. If we need more time (up to 90 days), we will notify you in writing and explain the reason for the delay. To protect your privacy and the security of your Personal Information, we will verify your identity before taking any action on your request.
We will only disclose information about you for the 12-month period before we received your request. If we cannot comply with your request, we will explain the reasons in our response.
We do not charge a fee to process or respond to your request, unless it is excessive, repetitive, or manifestly unfounded. If we determine that a fee is necessary, we will explain the reason and provide you with a cost estimate before proceeding with your request.
The Right to Non-Discrimination
You are protected from discrimination for exercising your privacy rights as described above. We will not, unless permitted by applicable law, do any of the following:
Refuse to provide you with goods or services
Charge you different prices or rates for goods or services, including discounts or benefits, or impose penalties
Offer you a different level or quality of goods or services
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
International Transfers of Personal Information
For the purposes of the GDPR, wishhush is the Data Controller of the Personal Information that we collect from you. Wishhush is based in Israel and, as a result, Personal Data that we collect in and through the Services and on the Site may be transferred to our Israeli offices. In addition, we may work with third-party service providers in Israel and in other countries to support our business activities. Thus, Personal Information may be transferred to, stored on servers in, and accessed from Israel and countries other than the country in which the Personal Information was initially collected. In all such instances, we use, transfer, and disclose Personal Information solely for the purposes described in this Privacy Notice and in compliance with applicable laws.
Data Retention
Once we collect your Personal Information, we keep it for as long as necessary to achieve the purposes for which it was collected, to provide our services, to address potential legal claims, to comply with our business interests, and/or to follow all relevant laws. Afterward, we either delete or de-identify your Personal Information. Please be aware that, even if you ask us to delete your Personal Information, we may be required (by law or otherwise) to keep it and not delete it. However, as soon as those requirements are no longer in effect, we will delete your Personal Information according to your request.
Changes to the Privacy Policy
We regularly review and improve our security and Privacy Policy to ensure they remain effective and up to date. As we continue to develop and expand our Services, this Privacy Policy may be updated and revised accordingly. The date of the most recent update can be found at the top of this page. While we will make reasonable efforts to notify you of any significant changes via email, we cannot guarantee that we will be able to do so. We recommend that you review this Privacy Policy periodically and contact us at hello@mysnapface.com if you have any questions or concerns. Your continued use of the Services after any changes to this Privacy Policy will constitute your agreement to such changes.
Contacting Us
If you have any concerns or questions about this Privacy Policy, please contact us at contat@mysnapface.com.